How to cope with the lack of resources for terminology management? – Part I

Gabriele Sauberer, Director of TermNet, was the presenter during this webinar and I have to say I’m really happy to see TermNet take on the webinar series challenge!  If you missed it, I hope this post gives you a good idea of what she discussed. I tried to complement her information with additional resources, so I hope you find it even more useful. I learned so much in less than an hour! Thanks Gabriele for sharing your experience with us.

I don’t want to overwhelm my readers, but all the information she provided is very useful, so I have divided this summary into three parts. I have previously said here that I don’t stick to minimum words since this is an educational blog. I created a new cloud tag called “TMstrategy” to add this and other related posts.

In response to their recent survey, the community answered the question about the top challenges in terminology at the organizational level, as follows: (1) lack of resources (time, personnel, budget), (2) lack of awareness of the importance of terminology management (TM), and (3) lack of consistency in terminology.

The survey indicated that time and heavy workloads were the main constraints, followed by the lack of communication between departments and a “weak” position of terminology professions. Therefore, TermNet is preparing more webinars and workshops to help us face these and other challenges.

Gabriele analyzed the first challenge: lack of resources. There are a few strategies aimed at opening up new resources and raise awareness for TM. Both topics are obviously related and Gabriele explained that TermNet has been operating without public funds for three years and she shared some thoughts about how they did it, their struggles and successes, and how they flourished and will flourish in the future.

Strategy One: Positive emotions in terminology management

Our attitude should be to be part of the solution, not part of the problem. Problems are interesting challenges that can be overcome in a playful and creative way. Our goal should be to become engaged and to take action with a view to improving TM quality for the benefit of our organization and clients. When people look at you, they must see an expert who loves his/her job, who is able to identify the challenges ahead and to propose feasible and sustainable solutions in a constructive way so as to make our life easier.

An “easier life” means free of complex methods, processes, or tools. For example, when you analyze the current situation and foresee a desired future state, you have to underline that your organization already has great products, great people, and good processes. But processes can be improved even more by managing terminology. You have to be convinced that the efforts are worth making and you have to be motivated to motivate your people.

Terminology management will make your life easier. This, says Gabriele, is one of the best arguments and our overall goal. Think about what makes your organization tick, from an emotional point of view. That will help you raise awareness and resources. In terms of products, your argument should be improved quality, safety and security, and protected and enhanced reputation for your organization. TM will boost productivity and leverage innovative creativity.

TM must have a direct positive impact on people, as it saves a lot of time that is being wasted searching for the correct terms, which leads to low motivation. If they can rely on valid data to do their work, then their motivation increases. It also improves teamwork when people get together to manage corporate language. The processes will become more efficient and effective, it will be easier to get things done, and you will obtain better results. Pick the main issues at your organization that could be improved thanks to TM: saving money, dealing with delays in product delivery, avoid penalties and improve product liability, etc.

Terminology is Everywhere. Therefore, Terminology is Important.

Read the second part here. Read the third part here.

You can download the PowerPoint presentation and check the last slides for information on TermNet discounts for their courses by clicking on this link:

You can also watch the full webinar here:

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